Again, this year ARCA will be holding monthly standardisation meetings, for managers, trainers, assessors and auditors, to discuss their findings and provide feedback.
These discussions support the role of the teams and support standardisation across the organisation, increasing efficiencies and the knowledge of the team, as well as supporting consistency and facilitating updates/improvements in refresher training course content.
Additionally, external experts are invited to attend, to update the team on industry standards or demonstrate a new product. All adding to the knowledge base and providing CPD for the ARCA team.
“Our standardisation meetings are invaluable, as the discussions and feedback from all the team members, supports our task of delivering quality services,” stated Satish Patel, Training Manager for ARCA.
“We have meeting dates programmed throughout the year, and already a number of experts have agreed to attend a meeting to share their industry knowledge.”